Step · 01 · Verify
Eligibility — at the front desk
Bring your insurance card and a photo ID. The Insurance Desk confirms your cashless tie-up before admission paperwork begins.
Folio · Cashless hospitalization
Established · 2008 · Palayamkottai
Jun 2026
Cashless hospitalization
Insurance & Cashless Network
Empanelled with leading insurers and TPAs — most planned and emergency admissions qualify for cashless treatment.
The Process · iv steps
What happens between the moment you arrive with an insurance card and the moment you walk out with a settled claim.
iv.
Step · 02 · Pre-authorise
Approval — forty-eight hours ahead
For planned admissions we initiate pre-authorization at least two days in advance, so the insurer's clearance arrives before you do.
Step · 03 · Treat
Care — without paying upfront
You receive treatment without paying upfront for covered services. The hospital handles the daily updates and clinical paperwork.
Step · 04 · Settle
Discharge — only the gap remains
We coordinate the final claim with the insurer. You settle only the non-covered or co-pay amount on the way out.
The Network · Empanelled
Cashless insurers & TPAs.
iv.
- Cashless
Star Health Insurance
The Health Insurance Specialist
- Cashless
Niva Bupa Health Insurance
Health Insurance
- Cashless
SBI General Insurance
General Insurance
- Cashless
Tata AIG Insurance
With You Always
Don't see your insurer? Many policies are still eligible for reimbursement after discharge — please call the Insurance Desk for guidance specific to your policy.
Documents
What to carry on the day
- 01Original insurance ID / e-card
- 02Photo identification (Aadhaar, PAN, Driving Licence, Voter ID, Passport)
- 03Doctor's reference letter / prescription (planned admissions)
- 04Earlier medical records, investigation reports, discharge summaries
- 05Policy document copy (helpful for non-cashless reimbursement claims)
Reimbursement
If your policy isn't cashless
If your policy isn't on our cashless network, you can still claim reimbursement after discharge. We provide:
- 01Itemized hospital bill
- 02Discharge summary & treatment records
- 03Investigation & lab reports
- 04Pharmacy receipts
- 05Claim form attestation by the treating physician
Insurance Desk · 24×7 emergencies / 9 AM – 8 PM planned
Need help with insurance?
We talk to insurers and TPAs every day — call our desk before you arrive, and we'll make sure the paperwork is waiting for you, not the other way around.